The working hours are valid for anyone, but not for the services for issuing personal documents of the Ministry of the Interior. Although the department for picking up the produced passports is supposed to close the doors to customers at 8:00 p.m., they are locked without notice before the end of working hours, and the lights are turned off as early as 7:15 p.m. on a weekday, that is, at 6:15 p.m. on Saturdays.

The citizens are outraged, and they are even more outraged that they are threatening to “open” the door.Citizens pay more expensive personal documents even though they have valid ones with “severna” which the Ministry of Interior does not have the capacity to make and distribute within the legal term. So far, the most passports have been renewed – over one million, about 900 thousand ID cards and half a million driver’s licenses.

All citizens should take out new documents with the addition “Northern” no later than February 12 of the following year.